Quality Policy

Our Mission

Providing all people with quality healthcare services that are oriented to patient safety without sacrificing principles of medical ethics.

Our Vision

Being a pioneering healthcare facility in Turkey and at international level by our academic personnel and qualified employees who place emphasis on medical, ethical and scientific values.

Our Quality Policy

  • Protect rights of patients and families.
  • Ensure satisfaction of patients and employees.
  • Provide world class healthcare services by a qualified staff.
  • Play a pioneering role in scientific research by utilizing modern technology.
  • To work without compromising scientific, moral and ethic principles.
  • Aim continuous measurement and improvement, where all employees play roles.
  • Provide quality healthcare service with a reasonable cost in medical service processes by adopting and practicing “KOLAN HOSPITAL GROUP” quality management system, continuously developing effectiveness, making national and international cooperations.

Our Values

  • Accessibility
  • Good-humor
  • Prestige
  • Hygienic atmosphere
  • Reliability
  • Patients’ Privacy
  • Confidentiality
  • Effective communication
  • Team work
  • Patient and employee safety
  • Quality and result oriented approach
  • Openness for change and development
  • Continuity in service